On October 18, 2021, after the success of “Women Empowerment”Training, Bronco School of Management once again was invited to offer a customized training for Fossil Group and its core suppliers on Complaining and Appealing Management. About 50 people from from more than 30 core suppliers of Fossil Group attended the training course. Due to the epidemic, it was different that the training was completed online by Dingding platform. Starting from the dimensions of complaint classification, policy, procedure, approach and management mechanism, Dr. Huang as the Bronco School's lecturer comprehensively and systematically expounded this topic and provided lots of methods from the practical level of the factory, which was highly appreciated by the suppliers.